We believe that if you develop your people, you will grow your business. Through training employees gain insight, confidence, understanding, new skills and knowledge to perform even better in their positions. However, please keep in mind that accomplishing this does not happen overnight. Training is a process that is ongoing and continual.

• With senior management team, define the property’s key essence
• From the above generate a Mission, Vision & Values statement
• Defining of staffing structures
• Job specifications
• Manualisation
• Individual training
• Team training